A staff member is pushing back on our request for disclosure information. Do we absolutely need it from them?

Accredited providers must collect disclosure information for all individuals in a position to control education content.  If the staff member’s role is limited to administrative tasks (e.g., file uploads, LMS management, videography) it is reasonable to conclude that they do not control educational content, and you do not need their disclosure information.  On an important note, any staff member involved in managing your organization’s disclosure collection and mitigation process must submit their disclosure information (this is non-negotiable).